About Us

Dear Bonitas Member,
Marara Pharmacy is proud to be a preferred service provider to Bonitas Medical Aid. We are excited to serve you and make managing your medicine as easy and convenient as possible.

How Our Pharmacy Works

At Marara Pharmacy we specialize in delivering your prescriptions directly to your door, nationwide, with no hassle. Here’s what you can expect:

1. Easy Prescription Transfers

Simply send us your current prescriptions via WhatsApp or by uploading them on our website, and we’ll take care of the rest. If you’re transferring from another pharmacy, our team will handle the process for you. You can also email your prescriptions if you prefer.

2. Convenient Delivery

Once your prescriptions are filled, we'll ship them to your home or preferred address. No more waiting in lines! Dependant on your location, you should receive your medication within 3 – 4 days from us receiving your prescription.

Who can we service?

  • From 1 January 2026, Marara Pharmacy will continue to be the designated service provider for members on BonCap, Primary, and BonPrime (Previously Primary Select), as well as the new option, BonCore
  • Marara Pharmacy proudly services members across all medical aid options that are not restricted to a designated service provider, BonClassic, BonComprehensive, BonComplete, and Standard Option.

Our Designaged service Provider options

BONPRIME

BonPrime

PRIMARY

Primary

BONCORE

BonCore

BONCAP

BonCap

non-Designaged service Provider options

BONCOMPLETE

BonComplete

STANDARD

Standard

BONCLASSIC

BonClassic

BONCOMPREHENSIVE

BonComprehensive

How to Access Marara Pharmacy Services?

To get started with our Courier Pharmacy, simply:

Register

Web: Click here
WhatsApp: Send us a message

Provide Details

Provide your contact details, delivery address and preferences.

Upload Prescription

Web: Click here
WhatsApp: Send us a message

Delivery

Your medication will be delivered to the address provided at no extra cost.

Alternatively

You may email your prescription and delivery address to bonitas@mararapharm.co.za or fax to 086 501 1991

For more information or if you have any questions about the changes to the pharmacy network, please do not hesitate to reach out to our Customer Care team at
(086) 062 7272
or on WhatsApp
who will be happy to assist you.

We are excited about these changes and the added convenience they bring to your healthcare experience. Thank you for being a valued Bonitas member. We remain committed to providing you with the best care and support possible.

We look forward to being your trusted pharmacy partner on your health journey. Thank you for choosing Marara Pharmacy!

Do you have any questions for your Medical Aid?

Contact Information

Call an ambulance

Call 0860 555 505 to request an ambulance.
Provide your name, telephone number and medical aid number

General queries

Call: 0860 002 108
WhatsApp: 060 070 2491
Email: queries@bonitas.co.za
Provider Queries: 086 111 2666

Report fraud, waste & abuse
Call an ambulance

Call 0860 555 505 to request an ambulance.
Provide your name, telephone number and medical aid number

General queries
Report fraud, waste & abuse
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